Picking Up Your CSA - Rules and Etiquette

Here is a step-by-step guide on how to properly pick up your CSA share(s) as well as some rules to keep in mind when doing so.  It’s important to remember that, as a community, we have a responsibility to be mindful of the other site members and your host.  All of you as customers have invested money into your CSA, and we want to ensure that you receive what you paid for!

What to bring to pick up…

Besides yourself, we ask that you bring reusable bags/boxes/containers for your items.  We reuse the white produce boxes for our deliveries as long as they are in good condition, so after you retrieve all of the items in the box, please flatten it and set it out of the way of the other boxes and coolers.  If you do accidentally take the box with you, you can return it on your next pick up day.

When you arrive…

  • When you first arrive at your pick up site, locate the red clipboard labeled “Subscriber Pickup Checklist”.  This lists all of the pick up site members and the subscriptions they are to receive on that pick up day.  This is a great reference, especially if you have a bi-weekly subscription, have multiple subscriptions, or are only picking up any add-on shares you are subscribed to.

  • Next, locate the white produce boxes.  Each box has a label on the front that has a customer name and a list of all of the vegetables inside as well as any add-on shares you are subscribed to.  Locate the one with your name on it and retrieve all of the vegetables inside.  Please note: The add-on shares are not inside the box with the vegetables!  When the box is emptied, please flatten it and set it out of the way of the other boxes and coolers.

    • If you are receiving multiple boxes, your label will list how many you have (Example: If you are receiving two boxes, they will have a 1-2 and 2-2 written on each box label).

    • If you are subscribed to any of our optional add-on shares, they will be located in the blue coolers.  There will be a label on the lid of the cooler that lists the items inside.  These items include Mushrooms, Eggs, Cheese, and Coffee add-on shares.

      • Mushrooms are in brown paper bags, please take one half-pound bag per share.

      • Eggs, Half-Dozen - 6-egg carton

      • Eggs, Dozen - 12-egg carton

      • Cheese is by the piece, just take one block/package.

      • Coffee shares are in copper-colored bags and the type of coffee is labeled on the front.  Please take one bag per share.

    • The fruit shares will be located next to the coolers in a white produce box labeled “Fruit Shares”.  The number in the top right corner of the label represents how many shares are in the box.  (Please note: Fruit shares are not distributed until the third week of July).

      • The fruit shares are in brown paper bags, please take one 3-pound bag per share.

  • Finally, after you retrieve all of your items, please check off your name on the Subscriber Pickup Checklist.

Important Reminders -

  • If you are having someone else pick up your share(s), please make sure they are aware of what to do and what they are supposed to pick up.  We’ve had instances in the past of folks not reading the correct name and taking someone else’s shares while picking up for someone else.

  • If there are any missing items from your order, please be in touch with us as soon as possible!  We can make arrangements to include a replacement item with your next order or issue a refund for the missing item.  Please do not take from another customer’s order!

  • Please be aware of your designated pick up day and schedule.  We’ve had folks in the past that had bi-weekly subscriptions that accidentally take things on their off-week.  Keep your subscription schedule on hand so that you always know when to come to pick up.  If you’re not sure where to find this information, follow this link on a tutorial on how to find your subscription schedule.

  • If you are running late or are unable to pick up your share(s), please be in touch with your host as soon as possible!  Our hosts can hold onto your orders for up to 24 hours.  If you cannot pick up your order within that timeframe, let your host know so that your share is not wasted.

In the end, we’d rather be safe than sorry! So please, reach out to the farm if you have any questions or are unsure of anything.

Farm Contacts

Aeros - Text/Call (814) 221-7177

Sabryn - Text/Call (814) 715-9247

Email - info@whocooksforyoufarm.com